
It helps users connect with each other, make calls and send instant messages, pictures and videos.īehind only WhatsApp and Skype, Viber commands the third largest market share in the instant messaging space. Visit our TheDroidGuy Youtube Channel for more troubleshooting videos.Viber is an instant messaging and VoIP tool used by close to a billion people around the world.

If this is the case then you should just simply uninstall the app then download and install a fresh version from the Google Play Store.Īfter performing the steps listed above you will successfully fix the Viber not working on Wi-Fi problem on your mobile device issue. Method 2: Reinstall Viber to fix not working on Wi-Fi issueĪnother possible reason why this issue occurs is because of a corrupted app file. This ensures that Viber will keep your phone Wi-Fi on.

This allows you to manage the Wi-Fi policy of the app. This is usually the last option on the settings menu. This will allow you to manage the various app settings.

This is the three horizontal lines found at the bottom right part of the screen. You can easily do this by swiping up from the home screen and tapping the app icon. Try changing this then see if you still experience the issue. One of the main causes of this problem is the sleep policy setting of the app. Method 1: Change the app Wi-Fi sleep policy setting

This is usually due to a Wi-Fi sleep policy setting on the app that needs to be changed. You will notice that you won’t be getting any notifications on the app. The “Viber not working on Wi-Fi” problem usually occurs when the screen is locked or when the phone sleeps.
